01What is Kharis Therapy?+
Kharis is an Afrocentric AI-based teletherapy solution designed to help people process everyday mental health concerns and connect with professional support or human coaches when more help is needed.
02How does Kharis work?+
You begin by opening Kharis on your device and starting a private conversation. Kharis can guide check-ins and self-care exercises, then help direct you towards coaching, therapy or another appropriate care pathway when needed.
03Is my conversation private and anonymous?+
Kharis was presented as a private, anonymous space where people can talk without stigma. Before using any live service, please review the current Privacy Policy and Terms of Service for the latest information about data handling.
04Is Kharis available at any time?+
The Kharis conversational service was designed to be easy to access and available whenever a person needs to talk, without waiting for a scheduled appointment.
05Does Kharis replace a therapist?+
No. Kharis supports self-care and early conversations, but it does not replace professional medical or clinical care. People who need additional support can be directed to a human coach, therapist or other specialist.
06What kind of support can Kharis provide?+
The archived service description includes AI check-ins and exercises for concerns such as anxiety, sleep, difficult conversations and productivity, alongside coaching and therapist-supported programmes.
07What happens if I need human support?+
Kharis can help connect a person to personalised one-to-one coaching, therapists or an organisation's existing employee assistance support, depending on the service available to them.
08Can organisations offer Kharis to their teams?+
Yes. Kharis works with organisations to provide accessible mental wellness support for employees, including self-care, coaching and pathways to professional help.
09Can Kharis help during an emergency or crisis?+
Kharis is not an emergency or crisis service and cannot provide medical advice. If you or someone else is in immediate danger, contact local emergency services or an appropriate crisis helpline. Kharis was designed to signpost users to local and national crisis resources.
10Who is Kharis intended for?+
The archived Kharis terms state that the service is intended for adults. Anyone aged 13 to 18 should review the Terms of Service and Privacy Policy with a parent or legal guardian before use. Kharis is not designed for children under 13.